The Client Portal in ISH&W is designed for managers or those referring to the service. It enables them to make referrals, access outcome reports, and fitness certificates. The portal features a two-way communication system that allows direct communication between Cordell Health and the client. Case statuses are published to allow real-time tracking of case progress. Access control measures ensure data is only shared with appropriate persons, and notifications are sent to relevant users when new reports or certificates are available for download.